Managing Patients By Age
Millennials, Gen-Xers, and Baby Boomers show generational differences in how to seek and use healthcare
Practice Management
PRACTICE MANAGEMENT
Patient Engagement Staff Can Improve Healthcare Delivery
In hiring patient engagers, providers should be look for such customer service qualities as positivity, patience, and good problem-solving and communication skills.
Strategies to Remain in Independent Practice
Taking cash payments, working directly with employers to provide their workers with health care, and providing concierge medicine are among the approaches medical practices can take to maintain their independence.
Getting Started With Telemedicine
Physicians can begin by using video communication throughout their practice.
Working for a Health System vs Remaining Independent
Physician practices need to weigh the pros and cons of remaining independent or joining an integrated health care delivery system.
How do you treat LGBTQ patients?
Clinicians should not feel uncomfortable asking questions about sexuality.
Capping Work Hours in Residency Does Not Impact Outcomes Later
No differences seen in post-training patient mortality, readmissions, or costs of care
Tips for Cutting Down on Readmissions
Strategies include following up with patients after hospital discharge to check on their status.
Correcting the Gender Pay Gap in Health Care
Despite being equally qualified as men, women often get paid less. Organizations can and should take steps to address such discrepancies.
Embrace, Don’t Fear, Price Transparency
Letting patients know the prices of health care services in advance can increase practice income and engender patient loyalty.
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