Millennials, Gen-Xers, and Baby Boomers show generational differences in how to seek and use healthcare
In hiring patient engagers, providers should be look for such customer service qualities as positivity, patience, and good problem-solving and communication skills.
Taking cash payments, working directly with employers to provide their workers with health care, and providing concierge medicine are among the approaches medical practices can take to maintain their independence.
Physicians can begin by using video communication throughout their practice.
Physician practices need to weigh the pros and cons of remaining independent or joining an integrated health care delivery system.
Clinicians should not feel uncomfortable asking questions about sexuality.
No differences seen in post-training patient mortality, readmissions, or costs of care
Strategies include following up with patients after hospital discharge to check on their status.
Despite being equally qualified as men, women often get paid less. Organizations can and should take steps to address such discrepancies.
Letting patients know the prices of health care services in advance can increase practice income and engender patient loyalty.